Last Updated: June 9, 2026
1. Overview
These Terms of Service (“Terms”) govern all work performed by Savage Web Solutions (“we,” “our,” “us”) for any client (“you,” “your,” “Client”). By engaging Savage Web Solutions for any service, including but not limited to web design, SEO, content development, consulting, social media management, or digital marketing services, you acknowledge and agree to these Terms.
If a signed agreement conflicts with these Terms, the signed agreement will take precedence.
2. Engagement and Agreements
2.1 Scope of Services
All services will be outlined in a written proposal, invoice, agreement, or other approved communication before work begins. The specific scope of work, pricing, payment terms, deliverables, and timelines will be based on the approved proposal or signed agreement.
2.2 Contract Agreements
Formal contracts may be issued and signed electronically through Savage Web Solutions’ secure CRM or payment platform. Once signed, these agreements are legally binding and enforceable.
2.3 Informal Agreements
In the absence of a formal signed contract, agreements made by email, text message, verbal approval, invoice approval, payment submission, or other written communication may still be considered binding and subject to these Terms.
3. Payments and Fees
3.1 Payment Terms
Payment terms, including deposits, payment schedules, recurring payments, final balances, and due dates, will be defined in the applicable proposal, invoice, or agreement.
Late or missed payments may result in suspension of work, delayed project timelines, withholding of deliverables, or termination of services.
3.2 Card Processing Fees
Credit and debit card payments may be processed through HoneyBook, QuickBooks, or another approved payment processor. A 2.9% processing fee, labeled as “Surcharge” on the invoice, may be added to card payments.
3.3 Third-Party Expenses
Third-party expenses, including but not limited to domain registrations, hosting services, premium plugins, software subscriptions, email platforms, stock photography, integrations, or other tools may be billed separately unless expressly included in the approved proposal.
4. Ownership and Transfer of Assets
All websites, designs, content, files, credentials, and related project assets created by Savage Web Solutions remain the property of Savage Web Solutions until all outstanding balances and obligations have been paid or fulfilled in full.
Upon full payment and completion of any required transfer process, ownership of finalized deliverables will transfer to the Client unless otherwise stated in a signed agreement.
Savage Web Solutions is not required to provide login credentials, passwords, website files, design files, or other project assets until all outstanding balances have been paid in full and ownership transfer has been completed.
5. Web Design Services
Web design services may include design, development, configuration, launch preparation, content placement, plugin setup, integrations, and other website-related work as outlined in the approved proposal.
Additional services, features, pages, products, revisions, integrations, software, subscriptions, or third-party expenses outside the approved scope may be billed separately.
Web design payments are non-refundable once work has commenced. Work is considered to have commenced once Savage Web Solutions begins planning, design, development, content creation, domain configuration, hosting setup, software installation, or any other project-related activity.
6. SEO and Marketing Services
SEO and marketing services may include on-page optimization, content development, technical improvements, local SEO, link acquisition efforts, reporting, consulting, website enhancements, social media services, or other related work as outlined in the approved proposal.
Savage Web Solutions does not guarantee specific rankings, traffic levels, lead volume, sales, revenue, follower growth, engagement rates, or business outcomes.
Search engines, social media platforms, and third-party platforms may change their algorithms, policies, layouts, ranking factors, or visibility rules at any time. Savage Web Solutions is not responsible for ranking changes, traffic changes, performance drops, platform restrictions, or other issues caused by external factors outside our control.
7. Reporting
Reports and performance updates may be provided periodically at the discretion of Savage Web Solutions or as specifically stated in the approved proposal.
Unless expressly included in the approved proposal, Savage Web Solutions is not required to provide custom reports, detailed analytics reviews, competitor reports, lead tracking reports, call tracking reports, or ongoing consultation beyond the agreed scope of services.
8. Client Responsibilities
The Client agrees to provide requested content, photos, videos, access credentials, approvals, feedback, business information, and other required materials in a timely manner.
Delays caused by missing information, lack of access, delayed approvals, or lack of communication may affect project timelines and do not relieve the Client of payment obligations.
If the Client becomes unresponsive or fails to provide required materials for an extended period, Savage Web Solutions may place the project on hold, reschedule the project, archive the project, or require updated pricing and a new timeline before work resumes.
9. Third-Party Services and Non-Interference
The Client may work with other service providers for services outside the scope of the approved project. However, the Client agrees not to allow any third party to alter, modify, overwrite, delete, interfere with, or otherwise affect work being performed by Savage Web Solutions without prior written approval.
Savage Web Solutions is not responsible for issues, delays, errors, lost work, SEO impacts, design changes, website damage, account changes, or other negative outcomes caused by the Client, the Client’s employees, contractors, vendors, or third-party service providers.
Any work required to review, repair, restore, correct, or troubleshoot issues caused by third-party changes may be billed separately.
10. Cancellations and Refunds
Cancellation and refund terms vary by service type and will be governed by the applicable signed agreement, proposal, or invoice.
In general, refunds are not available for services already rendered, work already completed, active billing periods, third-party expenses, or projects where work has already commenced.
For recurring services, cancellation generally requires at least fourteen (14) days’ written notice before the next billing date unless otherwise stated in the signed agreement.
Savage Web Solutions reserves the right to suspend or terminate services at any time, with or without notice, for non-payment, abusive, harassing, threatening, unethical, illegal, or otherwise unreasonable conduct by the Client.
11. Public Notice and Development Site Takedowns
In the event of non-payment, non-performance, abandoned projects, or failure to honor an agreement, Savage Web Solutions reserves the right to pause work, take development websites offline, suspend access, or remove project assets until the matter is resolved.
If a website, development site, or domain remains under Savage Web Solutions’ control due to non-payment, abandonment, or unresolved disputes, Savage Web Solutions may replace the site with a public notice, remove the website, archive the project, or repurpose unused design work at its discretion.
12. Intellectual Property and Client-Provided Content
The Client is responsible for ensuring that any content, images, logos, videos, copy, trademarks, or other materials provided to Savage Web Solutions are owned by the Client or properly licensed for use.
Savage Web Solutions is not responsible for copyright claims, trademark disputes, licensing issues, or legal problems resulting from Client-provided materials.
Unless otherwise agreed in writing, Savage Web Solutions may use completed work, screenshots, designs, project examples, or deliverables for portfolio, marketing, educational, or promotional purposes.
13. Confidentiality
Both parties agree to keep non-public, proprietary, and confidential information confidential. Confidential information may include business information, customer data, login credentials, strategy, internal procedures, and other private materials shared during the course of the project.
14. Limitation of Liability
Savage Web Solutions is not liable for indirect, incidental, special, consequential, or business-related damages, including but not limited to lost revenue, lost profits, lost rankings, lost traffic, platform changes, data loss, service interruptions, or third-party issues.
To the fullest extent permitted by law, Savage Web Solutions’ total liability shall not exceed the amount paid by the Client for the applicable services.
15. Dispute Resolution
Any disputes regarding these Terms or services provided by Savage Web Solutions will first be handled through direct communication and good faith negotiation.
If the dispute cannot be resolved directly, both parties agree to attempt mediation before pursuing legal action, unless otherwise required by law.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida.
17. Updates to These Terms
Savage Web Solutions may update these Terms at any time. The most current version will be posted on this page with the updated effective date.
18. Contact
For questions regarding these Terms, please contact:
Savage Web Solutions
Email: hello@savagewebsolutions.com
Website: https://savagewebsolutions.com/
By working with Savage Web Solutions, you agree to these Terms in full.